Last updated: June 22, 2026
Florida Home Health Directory is an informational directory and matching aid for Florida families researching Medicare-certified home health agencies. This policy explains what we collect, how we use it, and the choices you have.
Information We Collect
We may collect information you provide directly, including your name, email address, phone number, city or ZIP code, care type, preferred timeline, possible insurance type, and messages submitted through our forms.
We may also collect basic technical information such as browser type, device type, pages visited, referring pages, approximate location from IP address, and site usage data through analytics or server logs.
Sensitive Care Information
Some form answers may reveal health-related needs, such as skilled nursing, therapy, home health aide support, or insurance type. Please do not submit medical records, Social Security numbers, detailed diagnoses, payment account numbers, or emergency information through this website.
How We Use Information
- To operate the directory, tools, and matching experience.
- To prepare a care shortlist or respond to a request.
- To improve site content, usability, SEO, and provider data quality.
- To detect abuse, troubleshoot technical issues, and protect the site.
- To comply with legal, regulatory, or security obligations.
How Information May Be Shared
If you ask for matching help, we may share your request details with selected home health agencies, service providers, or operational vendors so they can help respond to your request. We may also share information with hosting, analytics, email, security, and form-processing vendors that support the website.
We may disclose information if required by law, to protect rights or safety, or as part of a business transfer such as a merger or acquisition.
No Sale of Sensitive Care Requests
We do not intend to sell sensitive care-request information. If our data practices change in a way that requires an opt-out notice, we will update this policy and provide a clear method to exercise that choice.
Cookies and Analytics
We may use cookies, analytics tools, or similar technologies to understand site performance and improve content. Avoid placing advertising pixels or retargeting scripts on pages that collect care-request details unless the privacy notice and consent language clearly support that use.
HIPAA Notice
Florida Home Health Directory is not a medical provider, health plan, or emergency service. We do not claim to be a HIPAA-covered entity. If we later work on behalf of a covered entity in a way that makes us a business associate, appropriate agreements and security controls should be put in place before that work begins.
Your Choices
You may request access, correction, deletion, or opt-out help by contacting us. We may need to verify your identity before fulfilling certain requests.
Privacy questions can be submitted through the contact form. Choose Privacy question as the reason so the request can be routed correctly.
Data Security and Retention
We use reasonable administrative, technical, and organizational measures to protect information. No website or online transmission is completely secure. We keep information only as long as reasonably needed for the purposes described here, unless a longer period is required by law, security, dispute resolution, or operational needs.
Children
This site is intended for adults researching care. We do not knowingly collect personal information from children under 13.
Changes
We may update this policy as the directory, tools, matching workflow, or legal requirements change. The latest version will appear on this page.